Supervise patron safety in Aquatic Locations


Students will learn the knowledge and practical skills required to supervise patrons, aquatic venues or an aquatic activity. Guided by legislation, Australian standards, industry codes of practice as well as organisational procedures, students will develop the knowledge and skills to promote compliance and minimise risk. 

Students will also learn to identify and respond to potential hazards and emergencies using discretion and judgement effectively and promptly. This includes responding to unexpected situations requiring pool closure and dealing with breaches of safety rules, managing unsafe patron behaviour and at-risk persons with special needs. 

This unit applies to those working in aquatic settings or environments such as swimming pools and other aquatic recreation facilities. This unit of competency stands alone and incorporates the content of the following unit:

 

Provider of Training and Assessment

This course is delivered by Allens Training Pty Ltd RTO 90909

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Unit Being Delivered

The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd - RTO 90909.

SISCAQU019 - Supervise patron safety in aquatic locations

To view full unit details please visit www.training.gov.au   

Important information prior to enrolment

+ Course Delivery

This course will be delivered in the workplace or at an Allens Training Pty Ltd or Third party facility.

+ Entry Requirements

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • Physical capability to be able to meet the demands of the practical demonstration skills including:
  • Visual acuity to scan and patrol the aquatic venue effectively, monitor patron activity and identify hazardous patron behaviours that pose a risk to the individual and other patrons as well as identify emergency situations
  • Ability to inform patrons of unsafe behaviour and clearly, courteously and constructively provide information about safety rules to support compliance and safety as well as communicate emergency situations
  • Literacy and numeracy skills to be able to meet the demands of the course including:
  • Interpret detailed workplace policies and procedures for venue supervision, risk management of patron safety and emergency response
  • Provide clear and unambiguous verbal and non-verbal communications to staff, activity leaders and patrons
  • Resolve diverse and unexpected safety incidents promptly and decisively

Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

+ Course Duration

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

  • Online with face to face 3 hours (minimum)
  • Face-to-Face At least 7.5 Hours

+ Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

+ Certificate Renewal Requirements

The certificate does not require renewal

+ Learners Rights, Responsibilities and Support, including Complaints

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website www.allenstraining.com.aufor all details relating to rights and responsibilities including complaints and appeals.

 

What happens at the course?

+ Learning Activities

Delivery of course information and learning activities.

+ Assessment Activities

Assessments conducted during face-to-face training session(s) include:

  • Practical scenarios:
    • Recognise and respond to three (3) situations:
      • Unsafe patron behaviour which results in breaches of safety
      • At-risk person with special needs
      • An emergency situation resulting in pool closure
  • Participate in a discussion with an aquatic industry leader to clarify safety rules for the activity

  • Documentation – Complete an incident reporting form

  • Theory assessment - A written exam consisting of short answer and multiple-choice questions. All questions must be completed.