Completing any vocational education course in Australia, it is a requirement for you to obtain and supply a USI. This is obtainable from usi.gov.au If a USI is not supplied and verified with usi.gov.au a certificate cannot be issued to you.

Reasonable adjustment refers to flexibility in assessment approaches to account for individual learning needs, while still adhering to the assessment requirements of the relevant training package or VET accredited course. Whilst reasonable adjustments can be made in terms of the way in which evidence of performance is gathered, the evidence criteria for making competent/not yet competent decisions should not be altered in any way.

If a student meets essential entry requirements, the RTO must endeavour to make ‘reasonable adjustments’ necessary for them to complete their course work or demonstrate competency. This may include adjusting the physical environment, student learning materials or the manner that a theory test is completed. In most situations, a student with a disability will be able to tell the RTO what he or she needs to be able to study. If necessary, the RTO should also seek advice from disability areas within government departments or organisations that represent or provide services to people with a disability.

Adjustments may include:

Modifying educational premises. For example, making ramps, modifying toilets and ensuring that classes are in rooms accessible to the person with a disability.

Modifying or providing equipment. For example, lowering lab benches, enlarging computer screens, providing specific computer software or an audio loop system.

Changing assessment procedures. For example, allowing for alternative examination methods such as oral exams, or allowing additional time for someone else to write an exam for a person with a disability.

Changing course delivery. For example, providing study notes or research materials in different formats or providing a sign language interpreter for a person who is hearing impaired.

Please note that in some Training Packages, first aid and CPR training for example, there are mandatory skills that cannot be modified as a reasonable adjustment. The student is required to complete 2 minutes of adult CPR on a manikin on the floor. There is no room for reasonable adjustment as it is stated as what is required in the Training Package.

Yes, If you are under 18 years of age it is a requirement that parental/guardian consent is obtained for students under the age of 18 to be able to participate in a course. The form for this can be found here.

A competency-based training environment is centered on demonstrated competence against industry-defined standards of performance. Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised.

If you are completing this course, please download the student agreement to ensure that you are aware of your rights and obligations.  You can access the student written agreement by clicking here.

The RTO is required to:

• Have qualified trainers and assessors to deliver the training and assessment.
• Educational and support services to meet the needs of the student cohort/s undertaking the training and assessment.
• Learning resources to enable students to meet the requirements for each unit of competency.
• Facilities, whether physical or virtual, and equipment to accommodate and support the number of students undertaking the training and assessment.

Foundation skills are the underpinning communication skills required for participation in the workplace, the community and in adult education and training.

• Learning – to learn to provide first aid response in an emergency.
• Reading – to administer medication for anaphylaxis or asthma.
• Writing – to complete documentation such as reports/risk assessments.
• Oral communication – to call the ambulance and provide a handover.
• Numeracy – to count the number of compressions and breaths.

The Australian Skills Quality Authority (ASQA) has developed a fact sheet to allow you to be fully informed about your decision to enroll in a course of study. We recommend reading this information prior to enrolling.  It is available by clicking here.

There are options available for completion in a number of formats (online) for different student’s styles. The student must have access to a computer, phone, tablet etc. with access to the internet if to complete the pre-course study online.

The AQF Volume of Learning describes how long a student, who does not hold any competencies identified in the qualification, would normally take to develop all of the required skills and knowledge at that qualification level.

The amount of training comprises the formal learning activities that are provided to a student to enable them to meet the requirements of each training product and gain the skills and knowledge specified in the relevant training product.

A shorter course may be appropriate if, for example, the student cohort comprises experienced workers who already have most of the required skills/knowledge. Because these students have previous relevant experience, it may be appropriate to deliver/assess the program over a shorter period.

Upon enrolment, you are given the opportunity to upload your previous certificate and based on that evidence, the course can be modified based on your previous knowledge. There is a currency requirement to be able to demonstrate skills such as CPR.

It's important to identify those students who are confident and are returning for recertification. Its about recognising their pre-existing knowledge and skills. Therefore, upon enrolment, a refresher student can supply evidence of previous certification and therefore will be given the option of completing optional unsupervised pre-course study to refresh their knowledge and then complete a face to face training session with a trainer. 

Recertification / refresher training is a competency confirmation event that includes training, the purpose of which is to compensate for or prevent deterioration in a previously achieved standard of performance. 

A shorter course may be appropriate if, for example, the student cohort comprises experienced workers who already have most of the required skills / knowledge. Because these students have previous relevant experience, it may be appropriate to deliver / assess the program over a shorter period. 

Course durations are reflective of group sizes of between 4 and 15 students. If there are less students in a group, you may find course duration reduced by a maximum of 10%. If a class size exceeds 15 students, it may therefore also be necessary to increase course duration depending on the number of students.

Upon enrolment, we will give you an opportunity to provide information on your language, literacy and numeracy skills to complete this course. There is also the opportunity to provide details and communicate any special needs or support requirements you may have.  Assistance can be sought from our student support officer at Allens Training Pty Ltd by phoning 1300 559 064.

We provide equitable access to all required educational and support services, so that no student is disadvantaged to be able to enroll into this course regardless of their mode of study or location. Students can organise to meet with their trainer on a one-to-one basis for additional support, plus email and phone contact.

It’s important to note that there is a physical requirement to complete 2 minutes of CPR on the floor with an adult resuscitation manikin and 2 minutes of CPR on a firm surface with an infant resuscitation manikin.

As part of ongoing improvement activities and industry consultations, Allens Training Pty Ltd consult with industry experts to ensure best practice occurs in resources and realistic assessment tools.

Continuous improvement will occur through ongoing industry consultation, feedback from students, and feedback from clients.

Feedback for this training program is collected through:

• Employer questionnaire managed by the Allens Training Pty Ltd head office.
• Every student is given the opportunity for post course survey and these survey results are available for both the trainer and RTO to view.
• Feedback is collected, analysed and actioned. Identified actions are documented.